Dear Ubuntu,
I am mad and ranting. This is flamebait because it’s been a major problem every single Ubuntu release since I got involved four versions ago. Four freaking versions! That’s two years.
A little over one year ago, I was using Ubuntu 6.06. It was a good release, and it served me well. Then I tried to upgrade to version 6.10, and it was the worst upgrade I have ever done in my entire life. The IRC channels were flooded with people who said their systems were broken, mine included. Based on what I was told, the fact I had once used an early version of Automatix to install the fglrx 3D acceleration drivers had somehow made significant changes to my machine that lurked deep within the system, waiting to resurface and bite my head off when I upgrade. In retrospect, this was BS. There were a lot of things gone wrong with the upgrade that Automatix had absolutely nothing to do with.
I ended up reverting to 6.06 until 7.04 came out, when I backed everything up and did a clean install. This is what was have been using up until about noon today.
At noon, I made the decision that I had waited long enough, and the time had come to check out 7.10. After all, two months after release, the upgrade should be a smooth process, right? This was a horrible, horrible mistake. First, I needed to download 1.1 gigs of packages. This took three hours. Then, they were installed. This ran until 9pm.
Yes, I repeat, this was a nine hour upgrade. During this period, I was instructed not to use any programs because of “data loss.”
Oh, but it’s not an unattended upgrade either. Periodically, a dialog box would appear asking if I wanted to replace X configuration file I didn’t know existed with Y configuration file provided by the new package. While this box was on the screen, the entire upgrade would grind to a halt. There were like six of these things, spaced about 45 minutes apart. What the heck? In case you haven’t figured it out yet, this is bad design. This is disrespectful to the user. This is stupid.
Right, so the install finally completes. I reboot, to be greeted with a blank black screen. This blank screen stayed for a very long time (blinking occasionally) until the login box appeared. I decided to chalk up the long boot time to first boot and the blank screen to… a bug or whatever.
I logged into Gnome. There was an absurdly long login period, which I also attributed to first run. My processor indicator instantly shoots up to 100%. The system becomes sluggish and unresponsive. Apparently that nifty new “Tracker Desktop Search” tool is preset to begin indexing aggressively the first time an existing user logs in. I kill the process.
My mouse and windows are still sluggish. Running glxinfo reveals that my previously working fglrx drivers no longer are providing 3D acceleration. A popup message randomly appears in the center of the desktop telling me that non-free drivers are available for my hardware. It appears that it has clipped off the edge of the taskbar and taken it with it. I click it and it vanishes. Nothing happens. I eventually locate the icon in the tray that the bubble was supposed to be attached to. I double click it and it vanishes. Nothing happens. I go to the restricted drivers control panel and discover that the alert was for my unused dial-up modem; fglrx is indeed enabled. Great.
I try unchecking and rechecking it my double clicking. The desktop disappears and I am presented with the login screen. I log in again. Very long wait again. I decide to get online to find out how to fix the graphics drivers. The upgrade has uninstalled my wifi program of choice, Wicd, so I try to use the network control panel manually. Nothing happens. I try to change the essid of the network to a nonexistant network. Whoops, didn’t like that. Now I can’t get the control panel to come up at all.
Before Wicd, I used NetworkManager. It used to be buggy and not able to connect to hidden WEP networks. I’ve updated the network since than to a hidden WAP network. It connects! Yay! I’m connected to the internet! Suddenly, almost all the plugins on my taskbar all crash at the same time. Then my mouse freezes. Then the screen goes black. I wait for three minutes. Nothing happens. I’ve had better experiences with Windows ME.
At this point, I’ve wasted like thirty minutes messing with the stupid thing, in addition to the nine hour upgrade where I was hovering nearby checking every 15 minutes for “Replace configuration file?” dialogs.
This is completely unacceptable. You know what, I’m not even gonna bother anymore. I’ll just back up my recent data, wipe the entire thing, and start from scratch. It’ll take two hours, tops. Am I overreacting? No. You just wasted my day.
The Ubuntu upgrade process is junk. I’ve never had a Debian or Windows upgrade that ended as horribly as either of the times I’ve used the Ubuntu major version updater. Windows is trash. QED: The Ubuntu upgrade process performs worse than a pile of trash.
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